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Forum Discussion
thecandidate
3 years agoHelpful | Level 5
Why is the Dropbox Desktop App no longer available?
The dropbox desktop app had such a great user interface and was a good workflow for our team.. unfortunately as of 17 Jan 2022, it has been dropped.. I wonder why this change was made, and i'm just h...
- 3 years agoHey people, how are you all doing?
First of all, thanks a lot for your thoughts and comments. They surely help a lot to understand what you want on your end.
Keep in mind that Dropbox remains focused on helping our customers stay organized and work more efficiently. With this focus, we’re simplifying your desktop experience with improvements to Windows Explorer, macOS Finder, and the taskbar/menu bar.
Support for the desktop window ends on January 17, 2022.
Don’t worry—we're continuing to support a great desktop app experience for you and your content is still safe with us.
Save, view, share, and access all your files with the Dropbox folder in Windows Explorer, macOS Finder, the taskbar/menu bar, on dropbox.com, and with the latest iOS and Android apps.
If you need me, give me a shout.
DoingTimeOnTheMoon
3 years agoNew member | Level 2
I can't open my desktop app.
Clicking on the Dropbox icon opens the local Dropbox folder, rather than the app.
I've uninstalled and reinstalled the app to no avail.
My only access to preferences, settings, etc is by clicking on the active Dropbox icon in the lower right tray. But still no access to the app itself.
I followed the thread of another user having the same trouble. Didn't resolve for him either. That thread ended by transferring discussion over to email, so no posted remedy.
I'm using Windows 10.
Any help in gaining access to my app would be appreciated!
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