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Forum Discussion
Why is it so complicated to remove folders from DB? Is there a simple way to do that?
It seems I am near my 2 GB space limit, so being pushed to upgrade, however I really no longer need DB at all. I have read a lot of posts here relating to this problem and most are double dutch to me...
Hi ajw1100, the space should've been freed up immediately, since deleted files don't take up any quota.
Could you check your quota usage again, and attach a screenshot of it here? Is it possible you have shared folders on your account taking up quota?
Rich
Super User II
Super User II
ajw1100 wrote:
I just need to delete 2 GB of DB data. Then remove DB from my Windows PC. HOW?
Thank you for your reply, I have deleted app 122 files/folders from my DB account. However I am still rather confused. DB seems to imply I only have 2GB of Basic Free Cloud storage and I need to upgrade. but on my account information it shows:
Basic 2GB Free.
Then under that it shows as:
Personal Dropbox Space
Using 3.49GB of 5.25GB Unused 1.8GB.
So which is it, do I only have 2gb or 5.25gb ?
- Nancy
Dropbox Staff
Hi Nancy.
I am not asking about loss of space on my account, it's just that, as you will see from the screenshot, I still have 1.8gb of free space having only used 3.4gb of 5.25gb.
However on one hand I have 5.25gb and the other 2.0gb. (Basic?)
As I have 1.8gb of storage unused why do I need to 'Upgrade' ?
Regards
Alan.
- Rich
ajw1100 wrote:
However on one hand I have 5.25gb and the other 2.0gb. (Basic?)
A Basic account starts at 2GB. You've likely earned additional space either through referrals or other bonuses.
