We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

dangvu2308's avatar
dangvu2308
Explorer | Level 3
5 days ago

Why do my Dropbox folders have the month visible?

Hi,   I am creating a folder structure like this Main folder -> Month -> Date -> Child Folders.   But if the month and date are the same, for example: Main folder -> 11->11-> Picture  T...
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi dangvu2308, thanks for bringing this to our attention.

 

Could you clarify how you're creating these folders? Is this via the automation feature, or are you manually creating them?

 

Any other info or screenshots would be helpful!

dangvu2308's avatar
dangvu2308
Explorer | Level 3
5 days ago

Hi Jay, i just manually created them

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    5 days ago

    If you manually created the folders, then there shouldn't be any extra characters added to the folders, unless you have another app or service that could be changing it on your computer. 

     

    Do you see any events regarding the folder name changes?

    • dangvu2308's avatar
      dangvu2308
      Explorer | Level 3
      5 days ago

      Hi Jay,

      You can see that im using the Web Browser, so there shouldnt be another app that can affect the name of the folder. And also it only happens when I open on the Web browser, on the desktop folder the name path is shown normally.

      This is the screenshot for the events

       

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        4 days ago

        Could you try switching browsers to see if this helps?

         

        Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely.

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!