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Forum Discussion
Watermarking issues
I upgraded my dropbox so I could add watermarks to my images. I set up folder automations to add watermark words to everything I added to that folder.
At first, it wasn't working. I'd add images and they stayed the same. Then out of nowhere it worked. But it added 2 copies to the folder, one original and one watermarked. No big deal really.
Then it changed on its own to only adding one copy. But it was a watermarked copy so I was happy with that.
Then the next day I transferred and watermarked a handful of images and then in the middle of it all, dropbox stopped watermarking altogether. It has now been another 2 days and it still will not watermark.
I've tried creating a new folder with a new automation, but still no watermarking is happening.
Any thoughts on what the issue could be? Why was it so inconsistent from the start?
- Walter
Dropbox Staff
Hi there katibug - sorry to hear about this.
Have you by any chance cleared your browser's cache or used another browser to see if the issue persists?
If not, please give it a go and let us know how it goes.
Thanks!
So I have tried it in Chrome, Microsoft Edge, the desktop app, as well as on my android. Even after clearing caches, my watermark automations just are not working.
- Walter
I see, thanks for the update on this katibug
I'd recommend getting in touch with our support team directly at this point as they'll be better equipped to help further with account and device specific information.
