We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
tjanderson
4 years agoHelpful | Level 6
Turning on dropbox backup but folder name is weird
I had tested the Dropbox Backup feature in the past so I know that when turned on my Computers should be added as My Mac (Unique Mac Name). I decided to turn it back on again when setting up two new ...
- 2 years ago
OK, they are finally rolling up a Beta update for Dropbox Backup that will let you rename and I was able to do it! You can do go through Dropbox Backup in the app, disable the backups on all the computers there, and then restart them. Then, re-enable backups and it should move you over to beta so you can now rename things!
tjanderson
Helpful | Level 6
The device names registered in my dropbox are
Hannah
4 years agoDropbox Staff
Hey tjanderson, thanks for reaching out and sorry for the delay!
It seems that this change was implemented to simplify things with the computer backup folders.
The folder of the first computer that is connected to the account is named 'Mac' and the next one 'Mac (2)', etc.
This cannot be changed at the moment and the folders cannot be renamed.
Let me know if you have any questions!
It seems that this change was implemented to simplify things with the computer backup folders.
The folder of the first computer that is connected to the account is named 'Mac' and the next one 'Mac (2)', etc.
This cannot be changed at the moment and the folders cannot be renamed.
Let me know if you have any questions!
- tjanderson4 years agoHelpful | Level 6
Hi Hannah,
Thanks for the confirmation this is expected behavior now.
Please pass along the feedback though I think this is a bad design choice and really doesn't simplify anything.
In my use case I have three different macs all with backup enabled. Which one is Mac or Mac (2) or Mac (3)?
If I'm on my iPad and know that I need to get a document that was saved in my iMacs Document folder - which Mac folder would I go to?
The previous setup where it would be Mac (Device Name) made these scenarios easy but giving a generic name makes it somewhat unusable unless you only had a single Mac or maybe a single Mac and single PC.
At this point I will turn off the backup features from Dropbox as I can't use this as is.
- Hannah4 years agoDropbox StaffI do understand your view on this, TJ, and I will happily pass this feedback and your comments along to our team.
If there's anything else I can help you with, please let me know.- lorenzofanchi4 years agoExplorer | Level 4
Fully agreed. What a horrible decision to give the computers such non-descriptive names. When will this be addressed?
- northwork3 years agoNew member | Level 2
I have three Mac computers connected to dropbox, all are now Mac (1), Mac (2), Mac (3) — this is despite them having distinguishable names in the system share settings. Please change this feature so that computers can be named, there is no benefit to this ambiguity.
- cpate93 years agoNew member | Level 2
Is this still the case? Why doesn't it use the device name or computer account name? It's incredibly inconvenient to use a naming convention like this. Especially if you're trying to access files via terminal but the name has parenthesis in it.
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!