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Thissal's avatar
Thissal
Explorer | Level 3
6 months ago

The position of a folder changes after renaming files in it

I have a folder with about 1000 files.   When I add a bunch of files to it, I need to rename each one to a specific rename.   

Before the recent upgrade, after renaming a file, it would go to the renamed file or stay in the same folder location from where the file was before it was renamed.  

Nos after each rename, the position pops to the top of the folder alphabetically.  This causes so much extra scrolling and takes a lot of extra time.  

Id say this is more like a bug report than a how to question.   I already contacted support and they know nothing and then directed me here — which is also useless I suspect because the number of users makes it look like a needle in a haystack. 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff

    Hi there, Thissal, and thanks for reaching out to us.

     

    We appreciate your feedback on this, but can you gives us a bit more info on where you see this behavior?

     

    Is it on our website, your local Dropbox folder or the mobile app?

     

    Any additional info would be helpful.

     

    Thanks!

    • Thissal's avatar
      Thissal
      Explorer | Level 3

      It is in the mobile app.  It’s a local and cloud folder — but it’s true for all of my folders in the Dropbox folder.  

      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff

        Thissal, hope it’s OK to jump in here. 

         

        Can you give a specific example of a file you renamed on your mobile app? You can also attach a couple of screenshots of what you see before and after to have a visual.

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