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Forum Discussion

jaohar's avatar
jaohar
Helpful | Level 7
2 years ago

Support request. Delete files that 'couldn't be deleted'

Hello, I have a folder of tens of thousands of files that I am unable to delete. I tried deleting this on my local device (Mac OS 12.6.7) but my Dropbox client has been unresponsive. I have tried to...
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  • Jay's avatar
    Jay
    2 years ago

    Hi again, just try contacting the team via chat to see if they're able to assist you from there, if you're unable to submit a ticket.

Thierry3's avatar
Thierry3
Helpful | Level 5
2 years ago

I had the same issue but accessing dropbox support has been a pain and it took a long time before they helped as the first level support is not aware of the issue

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