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Forum Discussion

rddcjackie's avatar
rddcjackie
New member | Level 2
2 years ago

Starred folders missing from quick menu

Hello,   I used to see a "Starred" folder menu option on the left hand side of my screen when using Dropbox in Chrome.  I now only see the following options:   SignaturesNew Shared File r...
GUI
Organize
Web
  • Jay's avatar
    Jay
    2 years ago

    Hi rddcjackie, thanks for messaging the Community!

     

    The feature to view your starred files has changed. 

     

    You can now see them on the Files page above the columns on the middle pane.

     

    If you need any further assistance, please let me know!

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi rddcjackie, thanks for messaging the Community!

 

The feature to view your starred files has changed. 

 

You can now see them on the Files page above the columns on the middle pane.

 

If you need any further assistance, please let me know!

  • beaat's avatar
    beaat
    Explorer | Level 4
    2 years ago

    Hi Jay and Megan,

     

    I need to echo all of the other users and say that we need the starred link on the sidebar. What UX testing was done before making this change? It is not productive or useful for stared items to not be accessible quickly. It's the opposite of productive.

     

    It now takes 3 times longer to locate our previously "quick-accessed items". I have to click "home" then scroll down past "recent items" to locate my starred items. The items listed in the sidebar now (Signatures Shared File requests Deleted files) are not frequently used items. I don't need to access my deleted files quickly. And the majority of my files are "shared" because this is a business account, so I don't need to know which folders are shared. 

     

     

    I do need to be able to access my starred folders quickly so I can upload or review files to them in seconds not minutes. I spend more time looking for a folder than necessary. Please fix this.

     

    • Ladytez's avatar
      Ladytez
      Explorer | Level 4
      2 years ago

      Adding a request to put the STARRED option back in the navigation pane.

       

      It was FAR more useful and easier to find where it was originally. Why the change?!

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hi there Ladytez - thanks for your feedback on this.

         

        It's been noted in our system - please let us know if you have anything else to add. 

  • hump3's avatar
    hump3
    New member | Level 2
    2 years ago

    This is a bad update, it was ideal where it was

  • TheaPerez-SE's avatar
    TheaPerez-SE
    New member | Level 2
    2 years ago

    I also don't see the "Starred" items in the middle area, and as you know, it is no longer in the left column where it was most effective.  How can I see my starred files now?

     

    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hey TheaPerez-SE, did you check your Files page, and the option to see your starred items no longer shows above your files?

       

      What if you also visit your Home page?

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