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meelis's avatar
meelis
Explorer | Level 3
7 months ago

"Set a due date" and "To-dos" aren't working on Dropbox Paper web

In web browsers (Chrome Version 124.0.6367.201 (Official Build) (64-bit) and Microsoft Edge, Version 124.0.2478.97) the Dropbox Paper features "Show To-dos" and "Set Due Date" are not working.

Dropbox Paper
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Web
  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    7 months ago

    Welcome to the forum, meelis! 

     

    What if you try an incognito window instead? Also, besides the two browsers you mentioned, do you have another one you can test this on? 

     

    If none of the above helps, I’d like more info on what’s happening exactly (and perhaps a screenshot as well to have a visual). 

     

    Let me know how it goes.

    • meelis's avatar
      meelis
      Explorer | Level 3
      6 months ago

      What I did to fix the error: Deleted .tmp files. I logged out of the account and restarted the computer. Nothing has helped

      I also wanted to make a screen video, but capture doesn't open 😞 

       

       

       

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        6 months ago

        Hi meelis, if the browser works in incognito mode, then something on the normal browser is affecting the site. Could you try disabling all running extensions and script blockers, and clear the cache to see if this helps?

    • meelis's avatar
      meelis
      Explorer | Level 3
      6 months ago

      Thnx advice, incognito window worked well, do you have idea how fix the problem with my ordinaty browser?

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