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Forum Discussion

Natmonster's avatar
Natmonster
Helpful | Level 7
4 years ago

Photographs that are NOT mine in Dropbox - and NOT as a result of using a shared computer!

Hello, I have discovered a folder in my Dropbox entitled 'Camera Uploads' which is full of hundreds of photos and videos that are not mine. The files are dated from August 2012-November 2013 (whic...
Account Access
Camera uploads
Delete
Dropbox Basic
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hi debmahtab, let's look right into this! 

 

What does your plan page report? Do you have any shared content, that could be counting against your own, personal storage?

 

Keep me posted!

debmahtab's avatar
debmahtab
Helpful | Level 5
3 years ago

I have 0 shared files.  The problem is I'm deleted by month but I have perhaps one of my pictures in there so I can't just delete by the month.  I'm so frustrated I'm thinking of just taking Dropbox off my computer but afraid of what would happen if I did. I have an HP.  I have absolutely no idea where these random pictures of everything you can think of came from. Thanks for your message

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    3 years ago

    Hi debmahtab 

     

    Can you find one of the pictures that isnt yours and click on the three .'s at the end of the file name. Then restore previous versions. That will show you where/when it was uploaded which may give you some clues as to where it came from.

    • debmahtab's avatar
      debmahtab
      Helpful | Level 5
      3 years ago

      Hi, yes I took a sample of about 10 and they all say the same thing - from Deb B (me) and underneath "from Desktop". There are thousands and I have deleted so many already and my Dropbox still says it's full.  Thanks for your help!

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        3 years ago

        Hi debmahtab, is there a chance that you have enabled our Backup feature? 

         

        Let me know more!

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