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steveschneider's avatar
steveschneider
Helpful | Level 6
2 years ago

Permanently deleting images in shared folder.

I have many years old folders in my shared folder list.  But under each folder it says that they are not in dropbox.  Ho can I permanently delete these folders?   Ar they counted against my limit...
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Shared Folders
  • steveschneider's avatar
    steveschneider
    2 years ago

    I guess I did have another account.  Someone added me to their account.  I'm going to close that account.  Thanks for your info.

     

    Steve 

steveschneider's avatar
steveschneider
Helpful | Level 6

can I send you a screenshot?

Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 years ago

You can add one here yes 🙂

  • steveschneider's avatar
    steveschneider
    Helpful | Level 6
    2 years ago

    How do I delete these folders?  Why  is Dropbox telling me that my account is full? I have about 350 small files that I recently uploaded.  This does not come close to filling my account.  Where are the images that tells DB that my account is full?

     

    Thx, Steve

     

     

    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II
      2 years ago

      If it says 'Add to Dropbox' then it isnt in your account and is not using your quota. 

       

      Any that are on your account would say 'remove from Dropbox'.

       

      If it says you are over quota the files you have uploaded are too large (you can see more info at www.dropbox.com/account/plan) BUT also check you have not set up Backups at www.dropbox.com/backups

      • steveschneider's avatar
        steveschneider
        Helpful | Level 6
        2 years ago

        How can I delete them from my shared folder

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