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Forum Discussion
mikewill
2 years agoHelpful | Level 7
Paths to files on my desktop have changed
I have uninstalled the DropBox, but it is still affecting the location of files on my desktop. For example, the path to files is: C:\Users\user\Dropbox\PC\Desktop\[file name], instead of C:\Users\use...
Jay
Dropbox Staff
Hi mikewill, thanks for bringing this to our attention.
It sounds like you enabled the automatic computer backup feature in the Dropbox desktop application.
Did you disable the computer backup from Dropbox before you uninstalled the app?
This will help me to assist further!
mikewill
2 years agoHelpful | Level 7
I uninstalled Dropbox long time ago, and I cannot recall if the computer backup from Dropbox was ever enabled and/or disabled.
Sorry. But, you're probably right.
- Walter2 years agoDropbox Staff
Hey mikewill, sorry to jump in here, but do you see the backed up folders in your backups page on the website perhaps?
Have you maybe tried moving your computer's OS folders back to their original locations?
- mikewill2 years agoHelpful | Level 7
Hi Walter,
Yes, I see backed up folder. Unfortunately, I do not know how to attach a snapshot here.
It is shown under: Personal Dropbox space. After a black square it says: Regular files (1.2 GB), and then after a blue square it says: Backup (7.8 MB), but it is not accessible.
Re: "Have you maybe tried moving your computer's OS folders back to their original locations?"
No (as far as I recall).
- Megan2 years agoDropbox Staff
Hey mikewill, just to clarify: when you access your Backups page online, does the backup show as active, or disabled?
If it's active, can you try to disable it?
After you disable it, can you access your device, and move the paths back to their original locations? If you get any errors throughout this, let me know.
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