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Forum Discussion
Options to download print and copy have been disabled on this file dropbox
I'm trying to copy/paste from documents I've stored in dropbox, but I'm getting this error on every single doc:
"options to download print and copy have been disabled on this file dropbox"
What's going on?
- Nancy
Dropbox Staff
Welcome aboard the forum, m_schem!
Just to clarify, you're opening your files and you're trying to copy/paste text from one document to another, correct?
Can you send me a full screenshot of what you see exactly on your end?
In case you're using the Dropbox website, is this something that you’re seeing on multiple different browsers?
What are the exact steps that you follow right before the error message appears?
Keep me updated.
Hi Nancy,
Thanks for your help!
I'm using Google Chrome. Steps:
1. Open a new tab.2. Type in dropbox.com and login
3. Navigate to a document (in .docx format)
4. Select some text in the document.
5. Hit cmd + c to copy it
6. See an error message that says: "Options to download print and copy have been disabled on this file."- Nancy
Thanks for the extra info!
Are these Word documents personal files of yours, or were they shared by another person?
If they were shared, it’s quite possible that the owner has made them view-only/protected, which is why you’re seeing this error when trying to copy their contents.
