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Forum Discussion
My Backup refuses to get deleted.
Hi!
My account refuses to delete my backup with my backup files. I have several days now try to delete it but it keep coming back.
How I tried to do it.
Desktop app > Settings > Back ups > Handle Backups > Dropbox Backups > found my backup and press delete back up. I´ve also unlinked ALL devices. Every singel one. Dont think this matter but the back up is named a harddrive I use to have. So the files on that harddrive dont exist there and its unlinked.
This is so annoying that it keep coming back becouse it takes up ALL my dropbox space.
Do any of you have / had this problem? How did you solve it?
Im not allowed to contact the support with my "plan" and the chat robot is kinda... the waaay opposite of chatgtp. So no luck or advice there.
Best regards
Benjamin
- Megan
Dropbox Staff
Hey Whereismy20G, let's jump right into this!
Just to make sure we're on the same page here, first you locate your Backup tab in the Dropbox app, then delete it but it still comes back, right?
After how many days does this happen? If you try deleting it using your Backup page, what do you see there? Does the behavior change?
Let me know more!
