You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

lazyfrog's avatar
lazyfrog
Explorer | Level 3
3 years ago

Manually backup iOS Photo gallery

Heres my problem: I have the automatic camera Uploads on and it did a good job of backing up all my files on my iphone. However, I have been doing some housekeeping and got rid off a lot of my files ...
Delete
Mobile
Sync
upload
  • Rich's avatar
    Rich
    3 years ago
    lazyfrog wrote:

    Now I am looking for a way to upload my photo gallery in the current state into my dropbox replacing the old unsorted version. Is there any way to do this?

    The Camera Uploads feature will not upload a photo that it has already uploaded, even if you turn it off and on again. The only way for that to happen is if you contact Support and ask them to reset your Camera Uploads. This will result in ALL photos and videos on your device to be uploaded again when you activate Camera Uploads. The only other option is to manually upload your photos.

     

    I'd suggest turning off the feature, deleting everything in your Camera Uploads folder (or just move it all elsewhere as a backup), and then contacting Support to request that it be reset.

Rich's avatar
Rich
Icon for Super User II rankSuper User II
3 years ago
lazyfrog wrote:

Now I am looking for a way to upload my photo gallery in the current state into my dropbox replacing the old unsorted version. Is there any way to do this?

The Camera Uploads feature will not upload a photo that it has already uploaded, even if you turn it off and on again. The only way for that to happen is if you contact Support and ask them to reset your Camera Uploads. This will result in ALL photos and videos on your device to be uploaded again when you activate Camera Uploads. The only other option is to manually upload your photos.

 

I'd suggest turning off the feature, deleting everything in your Camera Uploads folder (or just move it all elsewhere as a backup), and then contacting Support to request that it be reset.

  • lazyfrog's avatar
    lazyfrog
    Explorer | Level 3
    3 years ago

    thank you very much, Ill try that!

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!