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Forum Discussion
I'd like to receive real-time email notifications
Dear Forum Users,
I am currently using a free Dropbox account for the purpose of testing. The objective of the overall exercise is to identify web-based solutions for the storage of and collabo...
Hey UN_for_DP_forum, thanks for reaching out to us.
You are right, currently, you can receive email notifications for:
- The activity on shared folders and Paper docs on a weekly basis (digest).
- Comments, mentions, to-dos and changes that occur to Paper docs you follow soon after they have been made.
You can also have a look at this article, which mentions that, with the Zapier integration, you can get custom alerts via email for changes and additions made to your Dropbox folders.
In any case, I understand how important this is for you, so if you'd like to receive email notifications about changes that happen in real-time to shared content, you can post it as an idea here, where other like-minded users can comment and upvote.
I hope this helps to some extent, but let me know if you have any other questions.
We’ve been on Trial with Business Basic and we clearly have misunderstood the Features Matrix at the Account signup. It appeared to us (unfamiliar with Dropbox) that we (as individual users) could request notifications—when a User EDITED content—if we were SUBSCRIBED to a FILE. For two weeks, we’ve been testing and we just learned that we’ve been checking the “ping on edits” box..,but that function was not available at Business Basic level.
If individual User Account Preferences were sensitive to Account Levels, we’d have solved this problem on the second day of the trial, saved many dozens of hours of rollout-testing here and many hours for your Help Desk team
Business Basic, User Preferences show “ping me when edits occur in a file”.
That is NOT an option in Basic. That checkbox should be dimmed...or reply with “you need Advanced...”
Think of the time we could all save ...
I have to add... the Help Desk at Dropbox Business is the finest, most responsive, most timely that I’ve ever come across. We’ve received serious, detailed and thoughtful email replies to questions. I’m sure it’s a hard job, answering the same questions day-to-day. But Dropbox executes its Help Desk superbly.
