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Forum Discussion

alex eben meyer's avatar
alex eben meyer
Explorer | Level 4
3 months ago

I can't rename a file I duplicated on Mac OS

i have seen this come up before, but haven't seen a fix. when i duplicate a file, on mac (sonoma 14.6.1) i am unable to rename the file. this is a standard part of my work flow and highly frustrati...
Delete
Desktop
Edit
Mac
  • Nancy's avatar
    Nancy
    2 months ago

    Glad to hear the behavior doesn’t persist, at least for now. If this resurfaces though in the future, feel free to let us know here and we can continue looking into this.

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi alex eben meyer, thanks for bringing this to our attention.

 

Are you duplicating the files within the Dropbox folder, or via some other method?

 

Are you able to duplicate the file on the Dropbox site and rename it from there?

 

This will help me to assist further!

alex eben meyer's avatar
alex eben meyer
Explorer | Level 4
3 months ago

hi Jay 

i am in my dropbox folder on the mac desktop. i use cmmd-d to duplicate. at that point, the renaming ability is gone.

 

i am, however, able to rename the file on the dropbox site.

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    3 months ago

    So, you're not able to rename the new file, or any file at all?

    • alex eben meyer's avatar
      alex eben meyer
      Explorer | Level 4
      3 months ago

      just the duplicated files can't be renamed.

      • alex eben meyer's avatar
        alex eben meyer
        Explorer | Level 4
        3 months ago

        Jay additional note, this only seems to happen with application files. if i create a folder and duplicate it, there is no problem renmaing that file. so, it is not an issue with all files.

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