We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

alex eben meyer's avatar
alex eben meyer
Explorer | Level 4
3 months ago

I can't rename a file I duplicated on Mac OS

i have seen this come up before, but haven't seen a fix. when i duplicate a file, on mac (sonoma 14.6.1) i am unable to rename the file. this is a standard part of my work flow and highly frustrati...
Delete
Desktop
Edit
Mac
  • Nancy's avatar
    Nancy
    2 months ago

    Glad to hear the behavior doesn’t persist, at least for now. If this resurfaces though in the future, feel free to let us know here and we can continue looking into this.

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
3 months ago

Hi alex eben meyer, thanks for bringing this to our attention.

 

Are you duplicating the files within the Dropbox folder, or via some other method?

 

Are you able to duplicate the file on the Dropbox site and rename it from there?

 

This will help me to assist further!

  • alex eben meyer's avatar
    alex eben meyer
    Explorer | Level 4
    3 months ago

    hi Jay 

    i am in my dropbox folder on the mac desktop. i use cmmd-d to duplicate. at that point, the renaming ability is gone.

     

    i am, however, able to rename the file on the dropbox site.

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      3 months ago

      So, you're not able to rename the new file, or any file at all?

      • alex eben meyer's avatar
        alex eben meyer
        Explorer | Level 4
        3 months ago

        just the duplicated files can't be renamed.

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!