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AlainT's avatar
AlainT
New member | Level 2
4 months ago

I can't delete a system folder on the Dropbox app (Windows 11).

I unfortunately copy a system folder in my Dropbox. I deleted it a few moment after and it is now deleted in the Dropbox cloud but not in my computer. So I can't delete it any more in my computer and...
Delete
Desktop
Windows
AlainT's avatar
AlainT
New member | Level 2

Hi Nancy. The folder is  the one of Bibleworks8 appli. Unfortunatly  I can't drag il out Dropbox folder in my computer (no pb on Dropbox site). When I try to drog it out ou delete it, I receive the message : you must be administrator. So I am administrator of my computer. But I don't know if I have to something to be in admin mod. Thanks for all.

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
4 months ago

Thanks for clarifying, AlainT! Can you also send over a screenshot of the error you’re getting to have a visual? Here’s how you can upload it here: 

 

 

Other than that, I’d like to know the OS version of your computer, as well as the syncing status and app version of your Dropbox app.

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