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Forum Discussion

Clifff's avatar
Clifff
New member | Level 2
3 months ago

How to remove files until I'm below storage?

Hi, I'm currently on the basic plan and using 4.7Gb storage. I would like to remove folders, music, video out of my Dropbox account until I'm below the 2Gb threshold for the free account. Being r...
Delete
Dropbox Basic
Storage space
Clifff's avatar
Clifff
New member | Level 2

Megan contacted me yesterday following my 'help' request which was how do I reduce storage to below 2Gb to qualify for free plan. I think I have the information if she can contact me again please.

Clifff's avatar
Clifff
New member | Level 2
3 months ago

Forgot to add that the whole 4.7Gb is Dropbox Backup

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    3 months ago

    Hi @Clifff, as you mentioned that the data is being taken up by Dropbox Backup, you can delete the backup and free up the quota by following these steps. 

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