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Forum Discussion
How to Change Location of Local Dropbox Folder, Win11 Home.
I am running Windows 11 Home Edition, NOT in S mode. I want to free up space on my c: drive by moving my local Dropbox folder to my d: drive. When I try to open the Dropbox app to look for the Sync t...
Jason Gunderson wrote:
I right-clicked on the Dropbox icon in the system tray and got a two-item context menu: Dropbox (2) and Unpin from Taskbar.
You're clicking the wrong icon. That's just the icon for the application which, when clicked, will either launch the Dropbox application so it appears in the system tray if it's not already running, or will just open the Dropbox folder if it is already running.
The icon you need to click on is the one in your system tray, next to the clock. In your screenshot it's the icon with the red notification indicator on it. A single left-click will open the Dropbox menu. A double-click will open the Dropbox folder in Explorer. A right-click will open the legacy menu.
Vicker
Super User
Super UserHi, Jason Gunderson ,
You may try to launch the Dropbox preferences first by clicking on the task bar icon. Please check out the official documentation below for the details.
How to view your Dropbox preferences in the taskbar or menu bar
https://help.dropbox.com/installs-integrations/desktop/view-preferences
Cheers
Vicker
@Vicker,
Thank you very much for responding. I have tried clicking the taskbar icon (both right-clicking and left-clicking) at least a dozen times, hoping for something new. (That's the definition of insanity, yes?) Sadly, it is the same old file explorer window that appears, open to my Dropbox files. There are no preferences to be found, no icon with my account initials, nothing. It's as if some setting is preventing the desktop app from opening, and triggering file explorer to open instead. I'm stumped.
When I open Dropbox in my browser (Chrome), I see an icon and some preferences, but those are all web-based preferences; there is no local sync location that I can find.
Thank you,
JasonI uninstalled Dropbox and reinstalled it. Then I went through the initial set-up procedure again and was able to successfully move my local storage to a new location. So for now, I've solved my problem. However, when I try to run the app again it still does nothing but open file explorer. This seems like a problem.
- Walter
Dropbox Staff
Hey Jason Gunderson, sorry to hear you're having issues with this.
Could you send us a screenshot of the screen you get when you click on the app's icon in your system tray?
If you're running any antivirus or firewalls on your computer, you could temporarily disable them as well to see if they're causing this issue?
Any additional information is more than welcome, Jason!
Walter, here is a screenshot of the Explorer window that opens whenever I try to launch the desktop app via any of three ways: click the Dropbox icon in the system tray, click "Open App" from the Windows menu, and even navigate to Dropbox.exe and double-click it.
I am running Norton 360 and disabling the protection doesn't seem to help.
Thank you,
Jason
