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lucien950's avatar
lucien950
New member | Level 2
5 years ago

How do I leave dropbox beta testing?

Recently, I checked the box to join the dropbox beta testing on my desktop application, but I have changed my mind and want to reverse back. I tried to delete the folder that contains all my computer...
Account Settings
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Desktop
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  • Rich's avatar
    Rich
    5 years ago
    lucien950 wrote:

    How do I leave dropbox beta testing?

    Go into your account settings on the Dropbox website and turn Early releases off. After that, install one of the stable builds of the Dropbox application. If you have the beta installed, you will always get the beta updates.

    I tried to delete the folder that contains all my computer files in my dropbox, but it says that "the operation could not be performed". How can I delete the folder that backs up my computer files?

    You don't need to delete the files in your local Dropbox folder, or the folder itself, to leave the beta. Just reinstall a stable version.

    If you really want to delete the Dropbox folder and everything it contains (i.e. all your files), uninstall the Dropbox application from your computer and reboot. You should be able to delete the files then. If not, then check the file permissions or other applications that may have a lock on the files.

Txswim75's avatar
Txswim75
New member | Level 2

Hello I am having the same issue. I have synching issues now and I can't turn this beta off. I tried manually deleting files and it won't allow me to. Can someone post a video of how to do this....or share screenshots with steps. Thx

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
3 years ago
Hi Txswim75 - sorry to hear about this.

Could you please share some additional information about the syncing issues you're having? Are you getting any specific errors when trying to delete your files? 

Also, can you send us a screenshot of the point you get stuck upon when trying to turn off the early releases from your account's settings?

 

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