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GemmaMartin's avatar
GemmaMartin
New member | Level 2
9 months ago

How can I get the user who sends a signature template to get a response?

Hi  I have created a template for my team to use.  When one of us sends the link to the template for a signatory, everyone in the team receives the response once the document is signed. Can I chang...
Dropbox Sign
FAQ
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
9 months ago

Hi GemmaMartin, thanks for contacting us!

 

Could you clarify how you're accessing your templates? Is it via the main Dropbox Sign page, or via the Signatures page?

 

This will help me to assist further!

  • GemmaMartin's avatar
    GemmaMartin
    New member | Level 2
    9 months ago

    Hi Jay

    Accessing the link to the template by signing into dropbox, going to templates and then copying the link to the template. The link is then emailed to the signatory.

     

    Regards

    Gemma

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      9 months ago

      As some template features are available for certain paid plans, I'd recommend contacting the support team directly for further assistance.

      • GemmaMartin's avatar
        GemmaMartin
        New member | Level 2
        9 months ago

        Hi Jay

         

        Unfortunately it tells me I have to update my subscription if I want to contact support so that isnt an option.

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