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Paola024's avatar
Paola024
Explorer | Level 3
7 months ago

How can I edit my Dropbox Excel files on a mobile device?

Good morning, on my Dropbox from my computer I have created several files with Excel and I edit them very often. If I access from my smartphone I can only see the files but not modify them. Is the...
Edit
Microsoft Office
Mobile
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff

Hi Paola024! Hope you’re doing great. 

 

Do you have the Microsoft Excel app installed on your mobile device? 

 

If you do, you can open your Dropbox mobile app, find the Excel file you wish to edit, click on the 3 dots next to it and tap on “Open with”. This should open the Excel app on your phone, where you can make updates to your file. 

 

Let me know if that works for you.

Mirsad's avatar
Mirsad
New member | Level 2
3 months ago

Hi Nancy, I have the same issue. But when I follow the steps and tap on Excel on web, it doesn't take me to Excel, but to a Dropbox page that offers only opening the file in Dropbox ("Get App", or "Have the app? Open file"). This is Chrome on tablet. On laptop everything works fine. 

 

Thanks for your help

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    3 months ago

    Hey Mirsad, if you're using a browser and the option to edit the file with "Excel on the web", it won't allow you to edit the file with the Excel app.

     

    You'd need to use the Dropbox mobile app and then follow these steps.

     

    I hope this helps!

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    3 months ago

    Hey Paola024, can you please let us know which version of the Dropbox app you have installed on your phone?

     

    Also, can you please send us a screenshot of what you see in the Dropbox app, when you follow the steps that Nancy gave you above?

    • Paola024's avatar
      Paola024
      Explorer | Level 3
      3 months ago

      Good morning Hannah,
      sorry, I didn't specify but I access the site from my mobile phone, I haven't installed the app, could this be the problem?

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    3 months ago

    Hey Paola024, you'll need to install the relevant app on your mobile in order to edit the content on your mobile app. 

     

    That'll be the easiest route. Can you give it a go? 

    • Paola024's avatar
      Paola024
      Explorer | Level 3
      3 months ago

      Good morning Megan, I tried to install the app, but to edit the files it asks me to open them with Excel, I logged in with Google and this appears to me:

      "Access blocked: The Dropbox request does not comply with Google's policies for using safe browsers. If this app has a website, try accessing there."

      But unfortunately it is not possible for me to make changes from the site, as I said in previous posts.
      Is there a way to solve it?

      Thank you.

       

       

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        3 months ago

        Hi Paola024, could you attach a screenshot showing this message you're getting?

         

        Are you trying to sign in to the Excel app with the same email address you’ve used for your Dropbox account?

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