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Forum Discussion
Getting a permissions error when trying to delete a shared folder
A folder of pictures was shared with me and I saved the folder in Dropbox. I have since moved the folder to a shared drive at work. I now want to delete the original shared folder (and pictures) to free up space on my Dropbox. However, the following message pops up:
"You need permission to perform this action
You require permission from XXXXXX\cpaluga to make changes to this folder"
I am that person that requires permission, so why can't I delete the folder, or grant permission?
- Thanks for that, can you try unsharing the folder from this page:
https://www.dropbox.com/share
Click the ellipsis (...) and then 'Remove from Dropbox'. The folder will become grayed out on the site, and the folder should vanish from your computer.
- Jay
Dropbox Staff
This sounds like a message from your OS, are you on Windows by any chance?
You mentioned that you moved the folder to a shared drive at work, does this mean a network drive, or did you share a folder with another Dropbox account?
Any information you can provide would be helpful!Yes, I use Windows.
I copied the folder and its pictures to a network drive.
- JayThanks for that, can you try unsharing the folder from this page:
https://www.dropbox.com/share
Click the ellipsis (...) and then 'Remove from Dropbox'. The folder will become grayed out on the site, and the folder should vanish from your computer.
- I believe this is asking for your MAC sign in password. Enter the pwd you use to sign into your screen.
I've faced this issue before. There are two ways to fix You need permission to perform this action Error. One of the following step should help majority of the people facing this issue.
Follow the steps below
1.Boot into Safe Mode
2.By changing the Owner
