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Forum Discussion
HongStarr
2 years agoExplorer | Level 4
Duplicate files on Mac
Hi, Recently Dropbox requested an updated and now it created two copies of my song files in my DJ software. There seems to be a replica location for all my files called /Library/CloudStorage, in addi...
- 2 years ago
As the CloudStorage folder is the correct location, deleting the shortcut would only affect that shortcut itself, and not the files it points to.
Jay
2 years agoDropbox Staff
Hi HongStarr, thanks for bringing this to our attention.
It looks like your Dropbox account is migrating from the old Dropbox folder location to the new CloudStorage location.
Do you have any remaining files in the old location on your device, or do you still have both Dropbox folders visible?
This will help me to assist further.
- HongStarr2 years agoExplorer | Level 4
Hi, my DJ software (Rekordbox) shows that I still have duplicates in it's collection. However, I can't seem to find the folder to 'CloudStorage'.
But I can only see in my Finder: Macintosh HD>Users>hongstarr>Dropbox>...
I cannot find the path to this in my Finder showed in Rekordbox (See screenshots): Users>hongstarr>Library>CloudStorage>Dropbox...
I don't want to accidentally delete the only files I have. Please help!
- Jay2 years agoDropbox Staff
It looks like the Dropbox folder in Finder is a shortcut to its real location, which appears to be in the CloudStorage location (since it's no longer in Favorites).
You can confirm this by viewing the preferences in the Dropbox desktop application and seeing what folder is visible on the Sync tab.
- HongStarr2 years agoExplorer | Level 4
No, only one visible as showed in the screenshot.
- Hannah2 years agoDropbox Staff
Hey HongStarr, in the sidebar of your Finder, there's a Dropbox option in "Locations".
Does that take you to the folder we see in your screenshot?
And how about if you click on the Dropbox icon in your menu bar and then click on the folder icon? Does that take you to the same folder?
- HongStarr2 years agoExplorer | Level 4
It's the same location. But why are there two directories? The same old one and CloudStorage. How to follow to the CloudStorage directory?
- HongStarr2 years agoExplorer | Level 4
The files directory is the same. The migration to CloudStorage is invisible. I don't understand how this wprks.
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