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Forum Discussion
Deleted folders keep reappearing
I'm hoping someone can help with this problem. I have been using Dropbox for a few years across a number of devices (2 desktop Macs, a laptop, an iPhone and an iPad). This last week, when I try to delete a folder it reappears a moment later. If I move it into another folder, the same thing happens. I have checked and all my other devices are switched off or not trying to sync while I am doing this. Any advice on how to stop it?
Thanks!
The web interface should only recreate the folder if a device connected instructs it to.
So one of your devices must not be selectively synced, or has some greater issue.
(1) Check each device to see if the folder is present on the device, and remove it. If it comes back its not that device that ordered it created. If it wont delete then thats the device that cant delete it so orders it recreated. Fix that device.
(2) Failing that, take all devices off line, delete the folder via the web, then bring devices online one by one, and watch for the folder being created, when it is, it was the device you just brought online.
Ok Dave. Keep doing it your way...
@mike v. : If you dont have anything to add dont comment.
I replied with you're wrong and why, your reply to that amounts to trolling.
crazy, it keeps happening
I can't find any fix, come on dropbox, this is annoying!!
Same here, I tried all the suggestions and nothing changes. I have an empty folder in the root directory and keeps showing up all the time.
I had Dropbox syncing folders between two Macs. What I did to delete a folder(s) was quit Dropbox on both computers. Then I went to the Mac Finder on each computer, clicked on Dropbox in the Favorites pane on the left side, and then deleted the folder(s) in question. Then I logged in to my Dropbox account via my browser, right clicked on each folder, and selected "Delete..." to delete each folder on the Dropbox server. Then I restarted Dropbox on each of my computers and the folders were gone.
hello,
I'm hoping someone can help me with a problem I'm having. I have a mac pro and had dropbox installed on it. I no longer need it installed on my computer but still need online access... I was finally was able to take it down. But now the problem I'm having is that all the files from it are still showing up on my computer. If I go into my finder under all my files... all of my dropbox files are still showing and taking up a lot of my computers memory. I really need to know how to take down all the files from my computer without it affecting the files on dropbox. Please help!
I have the same problem: my dropbox is full, cannot rename folders, they keep coming back with the old name. When I delete a folder, it comes right back. When I go to deleted files, I don't have the option to permantly delete the files. Just option to restore. And this happens automatically. Why cannot I get rid of my files??? Is this really so hard to explain and fix??
Ditto. For the first time since Dropbox came out I have to consider leaving it. I have rearranged all of my folders thrice now and they keep coming back with a vengeance. Worse still is the fact that I have files in duplicate and triplicate.
Most probable cause of reappearing folder is that there are hidden files or folders (those you have selected not to be synced) which are preventing the parent folder from being deleted. To straight go and delete the folder you want without worry about this, you have to log in using browser interface, from there right click on the folder and choose "delete". This will delete the folder no problem and on every device with no regard to hidden files and folders.
I fixed this very simply. Don't delete the folder from your desktop. Login to Dropbox.com and delete the file via your browser. The file never "came back" after I did it that. Sometimes it amazes me how a solution to an issue like this can be such a simple fix. I'm kind of amazed of the number of posts on this issue and how many of them are totally wrong. Dropbox, if you are reading this, you should delete the posts that are incorrect.
