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Forum Discussion
Deleted folders keep reappearing
I'm hoping someone can help with this problem. I have been using Dropbox for a few years across a number of devices (2 desktop Macs, a laptop, an iPhone and an iPad). This last week, when I try to de...
The web interface should only recreate the folder if a device connected instructs it to.
So one of your devices must not be selectively synced, or has some greater issue.
(1) Check each device to see if the folder is present on the device, and remove it. If it comes back its not that device that ordered it created. If it wont delete then thats the device that cant delete it so orders it recreated. Fix that device.
(2) Failing that, take all devices off line, delete the folder via the web, then bring devices online one by one, and watch for the folder being created, when it is, it was the device you just brought online.
If the folder is empty, insert a file into it, and then delete the folder, this is a known glitch (unknown cause)
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If the folder has a file appearing in it, then right click the file and check previous versions, for the machine that is uploading it again, this machine is normally failing to delete the file, and following that finds the file still there so thinks its a new file and uploads it again.
I have the problem of folders reappearing moments after I try to delete or move them. They have files in them already, but just in case, I added another. They still reappear. :(
