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Forum Discussion

New member | Level 2

5 months ago

Deleted a folder but it still shows up on the left sidebar on the website

I deleted one folder went to delete permanent option why I still see them in the folder left section of Dropbox.

Hannah
5 months ago
Thanks for bringing this to our attention, Victor C.9.

That's strange indeed.

Can you clear your browser's cache, to see if that helps?

I'd suggest trying from another browser as well, to see if it appears there as well.

Keep me posted.

Hannah
Dropbox Staff
5 months ago
Thanks for bringing this to our attention, Victor C.9.

That's strange indeed.

Can you clear your browser's cache, to see if that helps?

I'd suggest trying from another browser as well, to see if it appears there as well.

Keep me posted.
- Victor C.9
  New member | Level 2
  5 months ago
  Checked on the Iphone app and folders didn't show up and now clearing browser cache fix the problem.
  
  Thanks
  - Hannah
    Dropbox Staff
    5 months ago
    Happy to hear that, Victor!
    
    If you need anything else, let us know.
    
    Have a great day!

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