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Forum Discussion

Missymoo's avatar
Missymoo
Explorer | Level 4
2 years ago

Can't edit Microsoft files using the mobile app. I'm getting an error, that there was a bug.

Dropbox keeps crashing every time I try and edit a file - it won't open it and after a couple of attempts it says the app has closed because it has a bug
Edit
Microsoft Office
Mobile
  • TrevorS's avatar
    TrevorS
    2 years ago

    This issue has been fixed on the latest stable release on the Android app 336.2.2.

KOMalley21's avatar
KOMalley21
New member | Level 2
Since Saturday, everytime I try to edit a file it won't open the editing page and gives me a message of dropbox keeps crashing because of a bug in the app and tells me to update when an update is available. My last update was 6/20/23. I've uninstalled and reinstalled and still the same issue. We use this daily for work and I need to be able to get in there to edit. Others are still able to do so. Apparently it is just my app?
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi KOMalley21, I've merged you to this thread as you're experiencing a similar issue.

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