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Forum Discussion

Missymoo's avatar
Missymoo
Explorer | Level 4
2 years ago

Can't edit Microsoft files using the mobile app. I'm getting an error, that there was a bug.

Dropbox keeps crashing every time I try and edit a file - it won't open it and after a couple of attempts it says the app has closed because it has a bug
Edit
Microsoft Office
Mobile
  • TrevorS's avatar
    TrevorS
    2 years ago

    This issue has been fixed on the latest stable release on the Android app 336.2.2.

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi Missymoo, thanks for bringing this to our attention.

 

How are you editing your files, on your computer itself, via the website, or via the mobile app?

 

What type of file are you editing? Are you on a stable internet connection?

 

Any other info or screenshots would be helpful!

Missymoo's avatar
Missymoo
Explorer | Level 4
2 years ago
Using the app on my phone. Won't work for any of my files - excel or Word. Same issue happening with my partner. Can however access and edit fine on the laptop.

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