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Forum Discussion

_igo's avatar
_igo
New member | Level 2
2 years ago

Can't Delete Files, too many files but they are not.

This is seriously frustrating. Ive been doing a big clean up on my SSDs today and part of that was moving dropbox from one hard drive to a larger one. Which I have done successfullly. however restruc...
Delete
Error Messages
_igo's avatar
_igo
New member | Level 2
2 years ago

Cancelled subscription. This is such a terrible product. The bugs are crazy and the price is too high for the amount of storage you get. Ive lost too many weekends fixing dropbox bugs. Will never come back to it

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi _igo, sorry to hear about that! 

     

    I wanted to jump in here, and ask if you're still experiencing this issue, and if you'd like for us to have a closer look together. 

     

    I'm always here if you wish to continue troubleshooting, and I'd be happy to help you out.

     

    Thank you!

    • canyonhiker's avatar
      canyonhiker
      New member | Level 2
      2 years ago

      I am having the same issue. I highlight a folder, I click on the three dots to the right, but I do not get an option to Delete. I am the sole owner of the account, I never shared the folder with anyone, and I created the folder. This is happening on all my folders. Count me frustrated.

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hi there canyonhiker - sorry to hear you're having issues with this.

         

        Could you clear your browser's cache or use another browser and let us know how it goes?

         

        If the issue persists, please send us a screenshot so that we can have a look too. 

         

        Thanks!

  • vladibg66's avatar
    vladibg66
    New member | Level 2
    25 days ago

    100% 

     

    Dropbox has turned into a terrible product. I have spent countless hours to try to migrate off of Dropbox and I'm still struggling to figure out why their platform is performing sooo poorly!

     

    I'm done with Dropbox - maybe that's how they'll learn to fix their bugs and start listening to customers.

    • T_theresa_A's avatar
      T_theresa_A
      Icon for Community Manager rankCommunity Manager
      25 days ago

      Hi vladibg66, I’m really sorry to hear about the challenges you’ve been facing.

       

      We want to make sure Dropbox works smoothly for you, so if you’re open to sharing more details about the issues you’re encountering, I’d be happy to help guide you through some solutions.

       

      Your feedback is truly important to us, and we’re always striving to improve. Thank you for taking the time to share your thoughts with us.

      T 😺 (Dropbox Community Manager)

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

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