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Forum Discussion
Can't delete a folder in dropbox
After I delete a folder(not an empty folder). It will appear again after few minutes and all the files in the folder are gone, like an empty folder. No matter how many times I delete it, it will app...
If a file or folder returns when you delete it, it's because it was unable to be deleted on one of your connected devices.
You delete a file on computer A. Dropbox is informed that it has been deleted and syncs that change to your account. Dropbox on your other devices is notified that the file has been deleted, so they also remove the file. On computer B, Dropbox is unable to remove that file for whatever reason (permission, locked, read-only, etc.). The result is that the file remains in place. Dropbox sees the file is still there, thinks it's been added and uploads it back to your account. All your other devices are notified of the "new" file and they sync it back down.
So the problem is that the file or folder in question on one of your devices is unable to be deleted. Figure out which (use Previous Versions to see which computer is adding it back) and fix what is holding it there, and you'll be able to delete it.
I am having the same problem. I have some old folders that I want to delete. If I delete them, they pop right back up. I even tried re-naming them so at least they would be at the bottom of the list. The re-named folder goes to the bottom and the original one stays at the top. These folders were shared with me and I filed the information into my docs, so the folder is actually empty, I just can't delete it. Please help :-)
I have folders that I wish to delete but when I delete them they pop right back up. I can delete some folders but not others...WFT???
- Jane
Dropbox Staff
Hey mwillis1724,
Welcome to the Community!
Have you checked if Rich 's reply above helps you determine the cause of the re-appearing folders? Are these added back by one of your devices?
Please look the previous version of your files online & keep me updated here in case you need more help.
Thanks!
