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deleteme2's avatar
deleteme2
New member | Level 2
12 days ago

Cannot delete account, when I try to delete the account it just download a file called post_delete.

Anyone know what to do?
Account Access
Delete
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
12 days ago

Hey deleteme2, welcome to our Community!

 

Out of curiosity, have you tried deleting your account through a different browser too? I'd like for us to see if the behavior remains the same there.

 

You could also try an incognito tab, without any extensions running there.

 

Keep me posted once you have more updates! 

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