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Forum Discussion
Automation for renaming files doesn't work
I set up Dropbox automation to "When files are added to [main folder], Then rename them to [YYYY-MM-DD - example filename.pdf]". Then, I tried dragging multiple files from my computer into the folder, using Chrome and then trying it with Edge. In both cases, the files just kept their original names. I cleared by browser cache in Chrome, and then tried it in Edge. Nothing has worked. I have seen no difference since adding automation.
I un-checked the box next to "Replace with existing dates detected in filenames" because I just want it to use the date of upload.
- I forgot to put that in my first post. I did try dragging and dropping as well as using the upload button. And I tried 3 new folders with the same exact automation settings. None worked.
- Walter
Dropbox Staff
Hey nicDUS - sorry to hear about this.
Can you please navigate to the folder and try the upload button from inside the folder directly and let me know if you get the same results?
If you do, can you try creating a new automated folder and let me know if the issue persists there as well?
Thanks!
- a moment ago
I forgot to put that in my first post. I did try dragging and dropping as well as using the upload button. And I tried 3 new folders with the same exact automation settings. None worked.- Megan
Hi nicDUS, can you try to remove the automation momentarily, then re-enable it, please?
