We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

halfpenny's avatar
halfpenny
Explorer | Level 4
2 months ago

Audio transcription malfunction, hard line breaks partway across every line

Recently when I have copied .wma audio transcripts from Dropbox to a Word document, the text inserts a hard line break on every line of the page about 2/3 horizontally across the page, with breaks la...
Edit
Organize
Web
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi halfpenny, thanks for bringing this to our attention.

 

Could you attach a screenshot showing what you're describing, while hiding any personal information in the transcript?

 

Is this occurring for all transcripts or just for WMA files?

 

This will help me to assist further!

LadyBug17's avatar
LadyBug17
Explorer | Level 3
2 months ago

Going from the layout which includes transcript details to the option without transcript details, the layout does not change to a normal flow pattern...only the time markers are removed. This is on M4A files. 

Thank you

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!