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Forum Discussion
Viewing backup files on mobile app
Hi, all! I have some old flash drives that I just backed up on my MACBOOK. They appear in DropBox Backups. I can’t figure out how to view the backups in my mobile app. I can see the file names in my ...
Hi @trover222, yes, the Backups are visible through the browser only.
Files synced through the normal Dropbox site can be accessed via the mobile app.
Hi, Walter. Thank you!
1. Yes
2. No. I see some of the files on the app under “recent”, but cannot view them and cannot locate them anywhere else on the app.
3. I’m on an iPhone 14 Pro with iOS 16.3.1. I can’t seem to locate which version of the mobile DropBox app I’m using. But, it is the straight DropBox app (not DropBox Sign or some other variation) and my apps are all set to update automatically. So, I assume it’s the most recent version.
Thanks, again!
1. Yes
2. No. I see some of the files on the app under “recent”, but cannot view them and cannot locate them anywhere else on the app.
3. I’m on an iPhone 14 Pro with iOS 16.3.1. I can’t seem to locate which version of the mobile DropBox app I’m using. But, it is the straight DropBox app (not DropBox Sign or some other variation) and my apps are all set to update automatically. So, I assume it’s the most recent version.
Thanks, again!
Megan
Dropbox Staff
Dropbox StaffHi @trover222, it's actually expected that your Backups and the files you have there would only be available to the link Walter provided.
If you need to access them, you can find them there. I hope this clarifies!
- Ok. So, I cannot access them through the mobile app and can only access them from the mobile browser? It that only true of backups? Thank you!
