We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
robbsalzmann
7 years agoNew member | Level 2
Selective Sync is syncing files that are not selected.
I installed Dropbox on a laptop. Dropbox is configured to Selective Sync, two fairly specific folders. However it is downloading everything around that folder starting 2 folders up. The sync should have downloaded the 12 files in the folders I selected, but instead it downloaded 6237 files!
What is happening is the sync is downloading everything under the Aviation folder. Any files in the Aviation folder are there on my local dropbox folder now as well as all the files and folders in the folders pointed to by the red arrows.
What do I have to do to only sync the folders I selected?
- My query was just to see if they had the gray icon, that’s all.
Could you check if you’re running a beta version of the Dropbox desktop application. You can do this by hovering your mouse over the Dropbox icon in the system tray or menu bar.
It should say something like 41.4. If it says 42.3, then you’re running the beta. Please follow the next steps to downgrade to the stable build:
1. Visit https://www.dropbox.com/account
2. Scroll down to the section titled "Preferences" and uncheck the box next to "Early releases" if it is checked.
Then, use the following link to install the latest stable version of the Dropbox desktop application:
https://www.dropbox.com/download
Let us know how it goes!
- MarkSuper User IIIt shouldnt be an issue, but, I'm wondering if the fact it has a period ( . ) in it is causing an issue.
Windows doesnt play well with them!
Maybe try renaming 3.125 to 3-125 to test it out first?- gwilson1120Explorer | Level 3I have loaded several folders into my laptop DROPBOX folder, let them sync and then unchecked them to free up space on my laptop. But Dropbox continues to sync them. Should I use a different approach or should I restart my PC?
- JayDropbox StaffJust so you know, but when you want the folders with the arrows to sync, then you need to check them, and then uncheck the other two folders, 144 and 177.
Let us know if we’re misunderstanding something here!- gwilson1120Explorer | Level 3
It is interesting in that some of the folders have the small green arrow and some have the brown? arrow. And for some folders when I inchecked them they were removed from my computer. I have checked and some of the "unchecked" folders are still syncing. Should I just delete the folders on my dropbox folder in the PC and let Dropbox resync? I can place them on a flash drive to be safe. I own a software company so I understand some of this can be daunting. Thank you for your help. George
- JayDropbox StaffThere shouldn’t be any brown arrows… The only icons we have on files and folders are as follows:Which ones are you seeing on the files/folders?
- robbsalzmannNew member | Level 2
AgentJay, That's the point of my post. The unchecked folders are syncing. They should not. and I do not want them to. Thats the problem
- JayDropbox StaffWhat icon is showing on those folders in Explorer? You can use the previous post to check which one it is.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!