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Forum Discussion

Dirk9's avatar
Dirk9
Explorer | Level 4
2 years ago

Quality

My .mov video has a much lower quality in Dropbox. Why? How can a avoid the loss? Thank you!
Dropbox Replay
  • Rich's avatar
    Rich
    2 years ago
    Dirk9 wrote:
    My .mov video has a much lower quality in Dropbox. Why? How can a avoid the loss? Thank you!

    If someone is viewing the video through the Dropbox website, they're viewing a transcoded preview of the original, with a lower quality and a shorter runtime (based on your account level). To view the video in its original quality it needs to be downloaded and viewed on a computer.

Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago
Dirk9 wrote:
My .mov video has a much lower quality in Dropbox. Why? How can a avoid the loss? Thank you!

If someone is viewing the video through the Dropbox website, they're viewing a transcoded preview of the original, with a lower quality and a shorter runtime (based on your account level). To view the video in its original quality it needs to be downloaded and viewed on a computer.

  • Dirk9's avatar
    Dirk9
    Explorer | Level 4
    2 years ago
    Thank you for your kind help!

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