We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
jaidgossamer
8 years agoHelpful | Level 7
Pdf viewer in web browser
Hi: I used to be able to view pdf files in Chrome's native pdf viewer. Suddenly, I am no longer able to view files through Chrome's viewer, but only through what looks to be some new dropbox proprie...
- 8 years ago
Hi all:
I finally found a solution that might not be ideal for everyone, but actually solves the problems listed above . . . I've been having issues using the Dropbox viewer to view my pdfs, have not been able to view any larger pdfs, and one other poster mentioned that he was having some difficulty sharing his pdfs with others.
I've been asking for a fix that would allow us to completely bypass the Dropbox viewer so that we can view our pdfs in Chrome's native viewer. Some of the techs were lovely and brilliant enough to come up with the fix that involves "printing" the pdf (and then canceling out of the print dialog box), which allows you to then see the pdf in Chrome viewer. Unfortunately, though, this did not solve the issue of not being able to open larger pdfs - if the pdf couldn't be open in Dropbox viewer, then trying to "print" the pdf does not work, and you also will not be able to view the pdf in Chrome.
The one solution that I have been using that satisfies all the above issues is to abandon Dropbox and use Google Drive to store and share my pdfs. I've been able to open and view ALL pdfs in Google Drive (even 6,000 page legal tomes!!!) without any issue, and GD also allows us to connect all sorts of third party apps so that we can view our pdfs in the third-party viewer of our choosing. I've also had a much easier time sharing these pdfs with my colleagues on GD . . . Dropbox sharing was easy so long as the receiving party also had a Dropbox account.
This has really been a god-send as I work with people all over the country, and these people often access these work documents via Mac OS, Windows, iOS, and Android platforms . . . Google Drive has allowed us the straight-forward ability to download items directly onto the desktop/Google Drive app without having to hunt for the proper methodology for doing so.
So, while I absolutely love Dropbox, I really don't want to have to add several extra key strokes to get things done, or spend time figuring out how to do the simplest things, or have massive changes made to a system that not only wasn't broken in the first place, but also wasn't wanted, warranted, or needed, while ultimately taking away functionality. I work 12 to 15 hours a day, 7 days a week, and I can't afford to have my workflow disrupted so severely every other month when some random new change is rolled out.
So, those looking for maximum functionality when using, storing, and sharing pdfs should consider doing so via Google Drive.
- 8 years ago
I am customer for years, could you guys please just give us the ability to open pdf with the native chrome viewer? Dropbox PDF viewer is much worst and limited, while you guys don't have a PDF viewer as good as chrome, for example, dont obligate your paying customers to use this. It is like we are paying Dropbox to make the service worst everyday, dont "fix" what wasn't broken to begin with.
jaidgossamer
Helpful | Level 7
Hi all:
I finally found a solution that might not be ideal for everyone, but actually solves the problems listed above . . . I've been having issues using the Dropbox viewer to view my pdfs, have not been able to view any larger pdfs, and one other poster mentioned that he was having some difficulty sharing his pdfs with others.
I've been asking for a fix that would allow us to completely bypass the Dropbox viewer so that we can view our pdfs in Chrome's native viewer. Some of the techs were lovely and brilliant enough to come up with the fix that involves "printing" the pdf (and then canceling out of the print dialog box), which allows you to then see the pdf in Chrome viewer. Unfortunately, though, this did not solve the issue of not being able to open larger pdfs - if the pdf couldn't be open in Dropbox viewer, then trying to "print" the pdf does not work, and you also will not be able to view the pdf in Chrome.
The one solution that I have been using that satisfies all the above issues is to abandon Dropbox and use Google Drive to store and share my pdfs. I've been able to open and view ALL pdfs in Google Drive (even 6,000 page legal tomes!!!) without any issue, and GD also allows us to connect all sorts of third party apps so that we can view our pdfs in the third-party viewer of our choosing. I've also had a much easier time sharing these pdfs with my colleagues on GD . . . Dropbox sharing was easy so long as the receiving party also had a Dropbox account.
This has really been a god-send as I work with people all over the country, and these people often access these work documents via Mac OS, Windows, iOS, and Android platforms . . . Google Drive has allowed us the straight-forward ability to download items directly onto the desktop/Google Drive app without having to hunt for the proper methodology for doing so.
So, while I absolutely love Dropbox, I really don't want to have to add several extra key strokes to get things done, or spend time figuring out how to do the simplest things, or have massive changes made to a system that not only wasn't broken in the first place, but also wasn't wanted, warranted, or needed, while ultimately taking away functionality. I work 12 to 15 hours a day, 7 days a week, and I can't afford to have my workflow disrupted so severely every other month when some random new change is rolled out.
So, those looking for maximum functionality when using, storing, and sharing pdfs should consider doing so via Google Drive.
Roger F.8
8 years agoHelpful | Level 5
I am customer for years, could you guys please just give us the ability to open pdf with the native chrome viewer? Dropbox PDF viewer is much worst and limited, while you guys don't have a PDF viewer as good as chrome, for example, dont obligate your paying customers to use this. It is like we are paying Dropbox to make the service worst everyday, dont "fix" what wasn't broken to begin with.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!