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Susan Botha's avatar
Susan Botha
New member | Level 2
7 months ago

Missing updated data files

I am the only user of my dropbox account.  I have lots of excel spreadsheets and the one spreadsheet I have been working on for months.  Going into it daily and adding my data and research.  I have not been in the file for since the beginning of the year and went into it again a few days ago.  All my research is gone.  I have had two people look at my Dropbox and cannot find my old files.  Any solutions to recover everything as my boss has requested it and will no doubt get fired.

 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff

    Hey Susan Botha, thanks for joining our Community and sorry to hear about this.

     

    Can you please clarify if you're missing the files themselves, or are you perhaps not seeing the updated versions of the files?

     

    Also, how are you adding the files to Dropbox and editing them?

     

    Let me know and we'll go from there.

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