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Forum Discussion
Jonyrainsforth
3 years agoExplorer | Level 3
iPad is asking for a password, when I try to annotate a .pdf file
Hello! Every time I export a PDF from Dropbox on iPad and save it straight to the iPad and try to annotate it on iPad, I can’t save, it keeps asking for a password. I never set a password… the or...
Jonyrainsforth
Explorer | Level 3
Hi Hannah,
Of course, picture attaached.
The steps I do is
-find the file on dropbox app
-Share
-export file
-save to device files (same for iPhone and iPad)
-annotate and then the screenshot appears
Hannah
3 years agoDropbox Staff
Thanks for the update and the screenshot!
Did someone share this file with you, or is it just a simple non-shared file in a personal folder of yours?
- Jonyrainsforth3 years agoExplorer | Level 3Hi.
Non shared file. Completely my own uploaded on computer.- Walter3 years agoDropbox Staff
Hey Jonyrainsforth, sorry to jump in, but I believe this is an issue with your device's OS and/or the 3rd party apps you're using to annotate this PDF file of yours.
Are you using a specific 3rd party app or integration to annotate by the way?
A brief search on the internet with the exact error you're getting might be helpful, so give it a try too.
- Jonyrainsforth3 years agoExplorer | Level 3Hi. No 3rd party apps. Standard iOS annotation in iOS pdf viewer.
Tried googling to no avail
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