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Forum Discussion

LIEVANOHOLLYWOO's avatar
LIEVANOHOLLYWOO
New member | Level 2
6 years ago

I'm unhappy with the cost of Dropbox

I AGREE DROPBOX IS THE LEAST FRIENDLY COMPANY I DEAL WITH VERY EXPENSIVE AND CUSTOMER SUPPORT 

File access
Space and storage
View
  • Lusil's avatar
    Lusil
    6 years ago

    Hi there LIEVANOHOLLYWOO, sorry to hear about this. 

    We'd be more than happy to assist, so don't hesitate to give us a nudge with any info that could help us troubleshoot for you. 

    Thanks!

  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    6 years ago

    Hi there LIEVANOHOLLYWOO, sorry to hear about this. 

    We'd be more than happy to assist, so don't hesitate to give us a nudge with any info that could help us troubleshoot for you. 

    Thanks!

    • Nightshade's avatar
      Nightshade
      New member | Level 2
      5 years ago

      Hello,

      How can you assist?
      The subscription plans are not something that's been decided by you in Customer Support but by some idiot manager who doesn't seem to understand that there is a lot of people who would prefer a smaller space (2000 gb is ENORMOUS) for a lower cost.

      The only way you can help is by forwarding this to said idiot manager.

      Thank you,

      • Lusil's avatar
        Lusil
        Icon for Dropbox Staff rankDropbox Staff
        5 years ago

        Hey Nightshade, thanks for nudging me on this thread and I'm sorry to hear about your frustration. 

        Although these are the plans offered currently, I'd recommend checking this thread out where other users have expressed the same idea. 

        In the meantime, if there's anything else I can help with, please don't hesitate to give me a shout. Thanks!

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