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Forum Discussion
boggett2001
6 years agoExplorer | Level 3
How to stop a download in progress
DB says it's in the middle of a very large upload, but I want to stop it and zip the files first before uploading. There is no "stop upload" button that I've seen. Can you help me stop this?
- 6 years ago
If you're using the website to upload your files, just close your web session boggett2001!
If you're using the desktop app, you can pause the sync and move the unwanted files out of your Dropbox folder.
Let me know how it goes!
Walter
Dropbox Staff
If you're using the website to upload your files, just close your web session boggett2001!
If you're using the desktop app, you can pause the sync and move the unwanted files out of your Dropbox folder.
Let me know how it goes!
Pamela S.12
5 years agoHelpful | Level 5
But how do I stop iPhone download. I mistakenly touched 'Make Available Offline', and now Dropbox is downloading 3GB of files onto my phone. I can't see how to stop it. I closed Dropbox and also did a full shutdown, it's still downloading when I turn iPhone back on.
- Walter5 years agoDropbox Staff
Hi there Pamela S.12; thanks for joining the discussion here.
I'm sorry for the late response; are you still having issues with this?
- Pamela S.125 years agoHelpful | Level 5
Yes and no. I was unable to stop the download, so the 3GB of photos downloaded onto my phone, which, thankfully, had enough space to handle it. I've since deleted the download.
Is there any way on IOS or iPadOS to stop a download once started?
- Daphne5 years agoDropbox Staff
Hey Pamela S.12!
While there isn't an option to stop the download exactly, while the download is in progress you can select the file/folder, tap the "...", and then choose "Remove from device".
This will stop the download and remove any of the files that were downloaded already.
Hope this helps!
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