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gopani sandip's avatar
gopani sandip
New member | Level 2
2 years ago

How Do I See My Dropbox Support Tickets?

I got an email that my Dropbox app production request has received a reply but whenever I click on the link to access the ticket, it just brings me back to: https://www.dropbox.com/support/   I d...
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Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Thanks for posting on our forum, gopani sandip!

 

Is it possible to send over a screenshot of the email you received? If yes, please make sure to hide your personal info.

 

Even if you’re unable to see something on https://www.dropbox.com/support/, you should still be able to see your ticket number in your email’s inbox/spam folder. 

 

Let me know what you find.

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