We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

feliximafidon's avatar
feliximafidon
Helpful | Level 5
7 years ago

Exclude specific folder names with Smart Sync

I can see there's been a lot of demand for the "ignore files/folders with selective names" feature, but Dropbox is yet to consider an implementation. Largely, what this does is (1) save on uploadin...
Download
Sync
  • Lusil's avatar
    Lusil
    7 years ago
    Hi feliximafidon, thanks for detailed post on this, much appreciated! 
     
    Your feedback helps us improve our product and so I’ve made sure to pass your comments along to the dev team for future consideration.  
     
    I can also move this post to Share an idea so as to keep better track of it. In the mean time, if you have any other thoughts to forward, don’t hesitate to get back to us. :nerd:
  • Lusil's avatar
    Lusil
    7 years ago
    Sorry about missing the question on that one, feliximafidon!
     
    In general, this depends on your Smart Sync settings or, in other words, whether they are set to default on online-only or local. If you have selected for files to be online-only, then your files and folders that are being downloaded to your new device should be online-only. 
     
    I hope this helped. Let me know if you have any other questions and I’ll make sure to get back to you as soon as possible! :grinning:
Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
Hi feliximafidon, thanks for detailed post on this, much appreciated! 
 
Your feedback helps us improve our product and so I’ve made sure to pass your comments along to the dev team for future consideration.  
 
I can also move this post to Share an idea so as to keep better track of it. In the mean time, if you have any other thoughts to forward, don’t hesitate to get back to us. :nerd:
feliximafidon's avatar
feliximafidon
Helpful | Level 5
7 years ago

Thank you @Lusil, for your prompt response.

 

I'm glad the "ignore files/folders by selective names" feature is being considered by your team, and I hope that we will find it in a soon-to-come update. 

 

However, you did not answer my question. Or should I assume that my assumptions are true that Smart Sync doesn't solve problem #2 as highlighted in my question?

  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    7 years ago
    Sorry about missing the question on that one, feliximafidon!
     
    In general, this depends on your Smart Sync settings or, in other words, whether they are set to default on online-only or local. If you have selected for files to be online-only, then your files and folders that are being downloaded to your new device should be online-only. 
     
    I hope this helped. Let me know if you have any other questions and I’ll make sure to get back to you as soon as possible! :grinning:

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!