We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

ClaireSel's avatar
ClaireSel
New member | Level 2
4 years ago

After Effects: Smart Sync Files

Hi there, 

 

I'd really appreciate any advice that anyone can offer?

 

I work with Dropbox daily, alongside Adobe After Effects.

 

Does anyone know how to stop After Effects automatically downloading and syncing online only files when you open up a project?  Often I just want to work in a limited way within an AE project (e.g. pull out a text animation), and the smart sync downloads that occur on opening can really slow the process down.

 

Any advice you can offer would be very much appreciated!

 

Thanks, 

Claire

Download
Third Party Integrations
  • Megan's avatar
    Megan
    4 years ago
    Hello, ClaireSel! I hope everything is going well for you!

    Any program or service that tries to interact with a file by default causes Dropbox to download it and mark it as Local again.

    This could occur as a result of an antivirus check, a backup operation, or an application attempting to display thumbnails, among other things.

    Dropbox will download a file if it receives a request for access to it.

    I hope this clarifies things.
  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    4 years ago
    Hello, ClaireSel! I hope everything is going well for you!

    Any program or service that tries to interact with a file by default causes Dropbox to download it and mark it as Local again.

    This could occur as a result of an antivirus check, a backup operation, or an application attempting to display thumbnails, among other things.

    Dropbox will download a file if it receives a request for access to it.

    I hope this clarifies things.
    • ClaireSel's avatar
      ClaireSel
      New member | Level 2
      4 years ago

      Hello!  Thank you for your reply, I really appreciate it.  Good to know I'm not missing a trick!

       

      Thanks again,

      Claire

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        4 years ago
        Any time, Claire! 

        If you have any questions, we're one post away ClaireSel! 

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!