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awb's avatar
awb
Helpful | Level 7
7 months ago

The remote server returned an error: (422) Unprocessable Entity.

I'm trying to list all the file and folders in a Dropbox Teamspace and getting the following error The remote server returned an error: (422) Unprocessable Entity.   "{"error":{".tag":"invalid_roo...
Developers
  • iNeil's avatar
    iNeil
    7 months ago

    Hello awb ,

    Based on the error message "invalid_root", this is occurring as the Dropbox-API-Path-Root header "root_namespace_id" value is incorrect. Please cross check if you are using the correct "root_namespace_id" by executing the 2/users/get_current_account endpoint. You can also test the endpoint using our Dropbox API explorer.

     

    Please bear in mind that there is a possibility that your account has been updated to our new team space functionality. For further information on the latest updated team space, please review the following link:

     

     

    While implementing the Dropbox API with the updated team space, you will need to configure your API calls to operate within the "team space", in order to interact with files/folders in the team space. To do so, you'll need to set the "Dropbox-API-Path-Root" header with your Dropbox API request. For further information, please review the following link:

     

awb's avatar
awb
Helpful | Level 7

Hi,

Appologies in the delay in getting back to you.

"Please bear in mind that there is a possibility that your account has been updated to our new team space functionality. For further information on the latest updated team space, please review the following link:"

This was orinally created as a Team Space, so assumed nothing has changed.

 

Have all Dropbox customer been migrated to Team Spaces now?

 

Thanks

Greg-DB's avatar
Greg-DB
Icon for Dropbox Staff rankDropbox Staff
6 months ago

Teams are being updated to the updated team space, though not all teams have been yet.

  • awb's avatar
    awb
    Helpful | Level 7
    6 months ago

    Thanks Greg, is the plan to move all of your customers on to this? Or is this still optional?

    • Greg-DB's avatar
      Greg-DB
      Icon for Dropbox Staff rankDropbox Staff
      6 months ago

      Dropbox is planning to migrate all teams to the updated team space configuration.

      • awb's avatar
        awb
        Helpful | Level 7
        5 months ago

        Greg-DB Just wanted quickly followup on something. When you migrate teams to the new team space configuration. 

        Do the team folder ids change at all? Just noticed some odd behaviour in something I am working on.

        Thanks

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