We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

1575475's avatar
1575475
Explorer | Level 3
4 months ago

Microsoft Word for Web and "/get_events" endpoint

Hello,

I just uploaded a word document to Dropbox and edited it using Microsoft Word for Web.

Then I called the "/get_events" endpoint using the parameter "category = file_operations". No event was returned.

Then I edited the same document using my local Word, saved it and the endpoint returned a "file_edit" event as expected.

Why is that so? What did I miss?

Pls advise.

 

Best regards,

Jan

 

 

  • iNeil's avatar
    iNeil
    Icon for Dropbox Engineer rankDropbox Engineer

    Hello 1575475 ,

    Thank you for providing this information. I have raised this case with the engineering team. Once I have an update, I will let you know.

    • 1575475's avatar
      1575475
      Explorer | Level 3

      Hi Neil,

       

      still no response from the engeneering team?

       

      Best regards,

      Jan

      • iNeil's avatar
        iNeil
        Icon for Dropbox Engineer rankDropbox Engineer

        Hello @1575475,

         

        The engineering team has updated me.

         

        Unfortunately, editing Microsoft Office documents in Dropbox does not trigger an event in the activity log. This is currently a feature gap, and the case is still open with the engineering team.

         

        Please note that I’m unable to provide a specific timeline for this case. However, if I receive any further updates, I will let you know.

About Dropbox API Support & Feedback

Node avatar for Dropbox API Support & Feedback

Find help with the Dropbox API from other developers.

5,877 PostsLatest Activity: 12 months ago
325 Following

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!