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Forum Discussion
softwaremedicalshare
4 years agoNew member | Level 2
JAVA API Shared Link Access Denied
Hi,
Have a JAVA application that uploads files to Dropbox, suddenly having a [Exception in 2/sharing/create_shared_link_with_settings: "access_denied" ] when trying to get the shared link. This...
- 4 years ago
I just finish a phone call with support. it was not issue with banning or permissions, it was a downloading "bandwidth" issue of the account (not a file) so I think dropbox api should address in better way the problem issue.
Thanks for your help!
Greg-DB
Dropbox Staff
softwaremedicalshare It sounds like your links may currently be banned on your account. That would cause this error. (This doesn't sound like a scopes issue; that would be a different error message.)
You can find more information on link bans here: https://help.dropbox.com/files-folders/share/banned-links
softwaremedicalshare
4 years agoNew member | Level 2
Hi @Greg-DB,
The issue you address sound more like a "banned link" i mean, something that existed before and suddenly it is banned for the reasons described in the link provided. The issue right now is that I cannot create new links for new files.
Thanks anyway
- Greg-DB4 years agoDropbox Staff
softwaremedicalshare The link ban I referred to does apply to the functionality you're trying to use. I recommend contacting support if you have questions about the status of your account.
- softwaremedicalshare4 years agoNew member | Level 2
I just finish a phone call with support. it was not issue with banning or permissions, it was a downloading "bandwidth" issue of the account (not a file) so I think dropbox api should address in better way the problem issue.
Thanks for your help!
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